Managing the Noncompliant and Nonadherent Patient
SEPTEMBER 20, 2023

The increase in noncompliant and nonadherent patients is a concerning issue for healthcare professionals. They must evaluate patients who do not follow recommendations for tests, lab, follow up appointments, and referrals to specialists.

These patients are often associated with a variety of chronic and acute issues that need to be identified for treatment, and the medical record documentation must reflect identification of patients who do not follow recommendations for treatment and follow up. The documentation is critical when responding to health plan grievances and to Medical Board complaints. The documentation also serves to support dismissal of a patient if warranted.

This webinar will discuss how to protect yourself and your practice from the unintended consequences of patients who are noncompliant and nonadherent.

Are You Aware and Prepared for New 2023 Laws?
MAY 24, 2023

Have you been briefed on all of the new California laws effective 1/1/2023 which impact medical practices? Failure to follow California laws for physicians, dentists, and advanced practice providers (APPs) may constitute violation of the California Business and Professions Code which governs physician practices, as well as the governing boards for APPs and dentists.

Violations may result in sanctions or an adverse action on a health care provider licensed by these governing boards. Be aware and prepared!

This webinar will provide information on important new rules established for health care providers by the California Legislature, and the potential sanctions against medical providers who violate them. In addition we will review the newest requirements of 21^st Century Cure’s for unblocking all EHR notes and supply updated HIPAA compliant procedures required when patients request a medical record change or amendment.

Will Your Documentation Defend You In 2023?
MARCH 15, 2023

Have you and your practice established best practices surrounding medical record documentation? Are you aware whether your team is in compliance and adhering to those policies?

Medical practices, physicians, advanced practice providers and their administrators alike can all benefit from an increased awareness and understanding of the risks associated with deficiencies in medical record documentation.

This webinar will provide information on best practices, illustrating risks identified in malpractice litigation and during audits of office practice medical records. In addition we will offer guidance and strategies to help reduce your practice’s risk exposure.

Top Five Risks for Your Practice
NOVEMBER 9, 2022

A malpractice claim may not be your biggest medical practice risk. Medical practices, physicians, practitioners and their administrators alike can all benefit from an increased awareness and understanding of the top five risks associated with their organizations, especially given recent changes in healthcare operations and regulations.

This webinar will provide information on the top five risks healthcare providers face today. In addition we will offer guidance and strategies to help reduce your practice’s risk exposure.

Physician Financial Wellness [Part 2]: Starting a Business, Saving for Retirement & Giving Back
SEPTEMBER 14, 2022

Brought to you in partnership with Bank of America Private Bank this 2–part webinar series will discuss the importance of being better organized and educated with respect to your financial life.

Learn to master a better understanding of how to save, invest, and protect your earned income and accumulated wealth, and how to develop your own lifestyle, legacy and philanthropic goals either on your own or with the help of a financial advisor.

Part 2 topics provide in–depth discussion on starting a business, saving for retirement, and giving back.

Physician Financial Wellness [Part 1]: Saving, Investing, Trust Basics & Income Taxes
AUGUST 24, 2022

Brought to you in partnership with Bank of America Private Bank this 2–part webinar series will discuss the importance of being better organized and educated with respect to your financial life.

Learn to master a better understanding of how to save, invest, and protect your earned income and accumulated wealth, and how to develop your own lifestyle, legacy and philanthropic goals either on your own or with the help of a financial advisor.

Part 1 topics provide in–depth discussion on savings and investing, financial trust basics, and navigating income taxes.

Best Practice: Documenting Disruptive Patient Behavior
MAY 18, 2022

As COVID–19 enters its third year, encounters with disruptive patients continue to push the tolerance and sensitivity of physicians and their staff. Healthcare workers face increased anxiety, stress, personal and professional isolation, and diminishing coping strategies as they interact with patients also at their limit.

Medical practices should evaluate disruptive behavior through a lens that includes evaluation of cultural issues, intrinsic bias, language, and health literacy.

This webinar will discuss how medical record documentation should reflect the patient experience and behavior, and how to defend against health plan grievances or Medical Board complaints. In addition we will review how it serves to support dismissal of a patient when warranted.

Understanding Malpractice Risks for NPs, PAs, and Supervising Physicians
MARCH 23, 2022

Physicians supervising Nurse Practitioners (NPs) and Physician Assistants (PAs) benefit from increased awareness and understanding of lessons learned from closed malpractice claims. California has also recently modified regulatory laws regarding NP and PA supervision.

This webinar will discuss what claims data reveals are the most frequent claims, risk issues, and severity of loss for supervising physicians and advanced practice providers. In addition, we will review changes to regulatory law and their implementation dates.

COVID–19 for the Long Haul: Symposium on Post COVID Recovery & Care
FEBRUARY 26, 2022

Most people fully recover from COVID–19 within a few weeks. However, some patients have symptoms for weeks to months following their initial infection.

The World Health Organization (WHO) has identified these persistent symptoms as Long COVID. It’s an emerging public health concern with substantial impact on society ranging from increased health care costs to economic and productivity losses.

This webinar will bring you up to date information from leading respected experts to support your identification of Long COVID, and to understand how to manage this complex condition.

How to Avoid Being Reported to the Medical Board
JANUARY 26, 2022

Physicians must be knowledgeable regarding how to avoid being reported to the Medical Board. They must also understand the Medical Board's role and responsibilities for physician oversight; including, reviewing and investigating complaints, issuing sanctions, and imposing disciplinary action when a physician violates licensure and statutory regulations.

This webinar will discuss the types of complaints and issues that most frequently prompt the Medical Board to send a letter of inquiry or investigation to a physician, and the appropriate process to follow when responding including Section 805.8 mandatory reporting requirements.

Understanding the Risks: How to Dismiss a Patient from Your Practice
NOVEMBER 17, 2021

Physicians and office managers alike will benefit from an increased awareness and understanding of risks associated with patient dismissal. Recent events such as COVID necessitate healthcare providers maintain current information and guidance on best practices when dismissing a patient from their medical practice to avoid allegations of patient abandonment, and to appropriately document the patient dismissal process.

Physician Wellness
OCTOBER 6, 2021

Physicians are under increasing stress and pressures in health care related to patient demands, reimbursement, EHR documentation and administrative requirements. The COVID–19 pandemic has stretched health care professionals and created consequences that affect the physician and their medical practice operations.

This webinar will discuss the importance of physician wellbeing and strategies to support physicians to focus on work life balance.

Biosimilars Overview & Policy Landscape
JUNE 1, 2021

This webinar will provide an understanding of biosimilar and interchangeable products, including background and terminology. We will also present an overview of the current policy landscape highlighting the regulatory framework, general requirements and key concepts of the developmental process.